CRM Intern (f/m/d)🚀

Free2move is hiring!

About

Créée en 2016, Free2Move 🚀 simplifie les usages liés à la mobilité en proposant une large offre de services pour satisfaire les besoins de 🚘 déplacement de tous.

Un acteur mondial de la mobilité pour les entreprises et les particuliers avec une flotte de plus de 450 000 voitures, ainsi qu'un réseau de plus de 500 000 places de parking. Outre l'autopartage, Free2move propose la location de voitures, des services d'abonnement, la réservation de taxis et des solutions de recharge pour véhicules électriques. Avec l'acquisition de SHARE NOW, Free2move a étendu sa portée à 32 centres de mobilité en Europe et aux États-Unis.

Réserver un parking durant votre week-end à Paris… le tout en un clic, sur notre plateforme web/mobile ! 📲 Née du rapprochement du Groupe Stellantis 🚗 et de la start-up TravelCar, Free2Move, grâce à son agilité et à son esprit de conquête a réussi à s'imposer en à peine 6 ans 🚀 comme un acteur de référence pour révolutionner la mobilité de tous les voyageurs.
Devenu le réflexe #1 pour plus de 6 millions d'utilisateurs 👑, Free2Move opère dans plus de 170 pays à travers les 5 continents 🌎 et est disponible en 30 langues et 26 devises. 5 000 partenaires nous font confiance et plusieurs centaines de milliers de véhicules sont disponibles !

Job Description

Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just 6 years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.
                                                                            💺 JOIN US!
                                                                💯 It's exciting, you'll see🔥!

About Us:

At Free2move, we are on a mission to transform the mobility market, and we’re looking for a talented Madrid-based CRM Intern to join our dynamic team. This is a unique opportunity to contribute to our activation and retention strategies by creating targeted and personalized campaigns for customers across Europe and the US.

As a CRM Intern, you will assist in shaping our B2C CRM efforts, supporting the strategy, communication flow, execution, and reporting of campaigns that drive customer engagement and loyalty.


Key Responsibilities:

  • Create automated and ad-hoc multi-channel campaigns (Email, Push, InApp) in collaboration with Design and Marketing teams across different countries.

  • Assist in executing CRM strategies aimed at enhancing customer activation, retaining existing customers, boosting brand loyalty, and expanding brand love.

  • Support the creation and analysis of customer segments and cohorts to target campaigns effectively.

  • Analyze campaign results, share key insights, and provide recommendations for future campaign improvements.

  • Coordinate campaign requests from concept briefing to launch, ensuring timely execution.

  • Ensure brand consistency across all communication touchpoints.

  • Provide support for the marketing team in daily administrative tasks.

  • Act as a point of contact for cross-functional teams such as Sales, Design, and Customer Service.


Skills, Qualifications & Experience:

  • Bachelor's degree in Business Administration, Marketing, Communication, or a related field.

  • Fluent in English, with proficiency in either Spanish, French, or German.

  • Analytical and data-driven, with a strong interest in reporting, automation tools, and campaign optimization.

  • Interest or experience in the mobility or automotive industry, with a passion for digital marketing and best practices.

  • Eager to learn, proactive, and self-motivated, with a dynamic and tenacious personality.

  • Strong verbal and written communication skills, paired with a high attention to detail.

  • Excellent problem-solving abilities, and able to stay organized and manage time effectively in a fast-paced, startup environment.

  • Familiarity with CRM platforms like Braze or Salesforce is a plus.

  • Proficiency in Excel and/or Google Suite is required.


What we offer:

Working at Free2Move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

  • A start-up spirit supported by a large Group 🥇
  • The opportunity to revolutionize the uses of mobility with us! 🚘
  • Lots of possibilities for development 📈
  • Collaboration with multidisciplinary and international teams 💪🏼
  • International projects to perfect your background! 🌍
  • An access to our E-Learning platform 📚 : for the development of languages and other skills
  • No-meetings days to boost your efficiency!

Additional Information

  • Contract Type: Internship
  • Location: Madrid
  • Possible partial remote