Salesforce Operations Manager (f/m/d) 🚀

Free2move is hiring!

About

Créée en 2016, Free2Move 🚀 simplifie les usages liés à la mobilité en proposant une large offre de services pour satisfaire les besoins de 🚘 déplacement de tous.

Un acteur mondial de la mobilité pour les entreprises et les particuliers avec une flotte de plus de 450 000 voitures, ainsi qu'un réseau de plus de 500 000 places de parking. Outre l'autopartage, Free2move propose la location de voitures, des services d'abonnement, la réservation de taxis et des solutions de recharge pour véhicules électriques. Avec l'acquisition de SHARE NOW, Free2move a étendu sa portée à 32 centres de mobilité en Europe et aux États-Unis.

Réserver un parking durant votre week-end à Paris… le tout en un clic, sur notre plateforme web/mobile ! 📲 Née du rapprochement du Groupe Stellantis 🚗 et de la start-up TravelCar, Free2Move, grâce à son agilité et à son esprit de conquête a réussi à s'imposer en à peine 6 ans 🚀 comme un acteur de référence pour révolutionner la mobilité de tous les voyageurs.
Devenu le réflexe #1 pour plus de 6 millions d'utilisateurs 👑, Free2Move opère dans plus de 170 pays à travers les 5 continents 🌎 et est disponible en 30 langues et 26 devises. 5 000 partenaires nous font confiance et plusieurs centaines de milliers de véhicules sont disponibles !

Job Description

Created in 2016, Free2move 🚀 simplifies mobility-related uses by offering a wide range of services to satisfy everyone's 🚘 travel needs.

With Free2move, you can rent a city car for shopping or for your stay in Italy 🏖️ or book a car park during your weekend in Paris... all in one click, on our web/mobile platform! 📲

Born from the merger of the Stellantis Group 🚗 and the start-up TravelCar, Free2move, thanks to its agility and its spirit of conquest has managed to establish itself in just few years 🚀 as a reference player to revolutionize the mobility of all travellers.

Having become the #1 reflex for more than 6 million users 👑, Free2move operates in more than 170 countries across 5 continents 🌎 and is available in 30 languages and 26 currencies. 5000 partners trust us and several hundred thousand vehicles are available!

If you want to join a team of +750🏆 experts and bold international projects, then you're in the right place! 🎯

You will evolve in an ultra-dynamic, innovative, agile, internationally-focused structure and integrate our talented ❤️teams♥️, full of ideas and motivation and with multidisciplinary skills, at the crossroads of the digital eco-system and the fast-changing automotive sector.

We are looking for a highly motivated and experienced Salesforce Operation Manager to join our growing team in Tunis.

The ideal candidate will have a strong product management mindset, deep technical expertise in Salesforce architecture and proven experience in delivering Salesforce solutions across multiple clouds (Sales, Marketing, and Service).

Your next missions :

  • Define and manage the product roadmap for Salesforce solutions aligned with business goals and user needs.
  • Gather and analyze requirements from various stakeholders, including sales, marketing, customer service and IT.
  • Prioritize features and enhancements based on business value and technical feasibility.
  • Work closely with development teams to ensure timely and successful delivery of projects.
  • Monitor product adoption and gather feedback to drive continuous improvement.
  • Conduct market research and stay abreast of industry trends to identify new opportunities for Salesforce innovation.
  • Design and implement scalable and efficient Salesforce solutions that meet business requirements and comply with best practices.
  • Define data models, integration points and security protocols.
  • Troubleshoot and resolve complex technical issues.
  • Provide technical guidance and mentorship to development and support teams.
  • Conduct code reviews and ensure quality standards are met.
  • Maintain documentation of system architecture and configurations.
  • Lead and manage a team of Salesforce developers and administrators.
  • Foster a collaborative and results-oriented team environment.
  • Communicate effectively with stakeholders at all levels, including technical and non-technical audiences.
  • Build strong relationships with internal and external partners.

    Qualifications:

    • Bachelor's degree or higher in computer science, engineering or a related field.
    • Minimum of 7+ years of experience in Salesforce, including experience as an Operations Manager and Architect.
    • Proven track record of successfully delivering Salesforce solutions across multiple clouds (Sales, Marketing and Service).
    • Deep understanding of Salesforce architecture, including data modeling, integration and security.
    • Excellent communication, leadership and problem-solving skills.
    • Salesforce certifications, such as Salesforce Certified Technical Architect (CTA), Salesforce Certified Application Architect or Salesforce Certified System Architect, are highly desirable.

    What we offer:
    Working at Free2move means becoming part of a tribe in which the culture of performance rhymes with a good atmosphere. It is also:

    • A start-up spirit supported by a large Group 🥇
    • The opportunity to revolutionize the uses of mobility with us! 🚘
    • A neat integration to start well 🎁
    • Lots of possibilities for development 📈
    • Collaboration with multidisciplinary and international teams 💪🏼
    • International projects to perfect your background! 🌍
    • An attractive salary 💸
    • No-meetings days to boost your efficiency!

    ...This list is not exhaustive...

    Job type:
    - Permanent contract within Tunis office.
    - To be filled asap 

    👀*Psst...! On vous file une combine :) Postulez, de préférence, en anglais 🇺🇲

    Additional Information

    • Contract Type: Full-Time
    • Location: Tunis
    • Possible partial remote